Admin Privacy & Policy

Privacy Policy – Loan App Admin

This Privacy Policy outlines how support@shreemeenakshifinance.com collects, uses, and safeguards the information managed through our platform. This policy applies to administrators, financial institutions, and any personnel using the Loan App Admin to manage and process loan-related activities.

1. Information We Collect

a. Admin & Institution Information

Name, email, contact details of admin users

Organization name, license, and registration data

Login credentials and access permissions

b. Customer & Loan Data

Loan applications (amounts, types, status)

Customer profiles (name, contact, address, documents)

CIBIL score and financial details

Location information (for tracking purposes)

Repayment history and transaction logs

c. Device & Usage Data

IP address, device model, OS version

Timestamps, session logs, and error reports

2. How We Use This Information

We use this information to:

• Review, approve, or reject loan applications
• Track customer activity for fraud prevention and recovery
• Monitor total and active loans
• Analyze borrower creditworthiness using CIBIL score
• Provide real-time analytics and performance dashboards
• Ensure compliance with financial regulations

3. Data Sharing and Disclosure

We do not sell, rent, or trade your information. We may share data only with:

• Trusted third-party services for verification (e.g., CIBIL API)
• Law enforcement or regulatory bodies when legally required
• Internal departments or authorized personnel for loan processing

4. Data Security

We use industry-standard encryption, secure login mechanisms, and role-based access control to protect both admin and customer data. Sensitive documents and CIBIL scores are stored securely and are accessible only by authorized users.

5. Location Data Usage

Location data is used solely for:

• Tracking borrower whereabouts in cases of loan default or verification
• Assessing loan eligibility based on location-based risks

This data is not used for marketing or surveillance purposes.

6. Your Responsibilities as Admin

Admins are expected to:

• Maintain the confidentiality of login credentials
• Access and manage data only within permitted roles
• Report any suspicious access or misuse immediately

7. Data Retention

We retain admin and customer data for as long as necessary to fulfill operational, legal, and regulatory purposes. You may request deletion of personal admin data by contacting us at support@loanappadmin.com.

8. Changes to this Policy

We may update this Privacy Policy from time to time. Admins will be notified of significant changes via email or within the app interface.

9. Contact Us

For questions about this policy, reach out to:

Email: support@shreemeenakshifinance.com

Address: 50,50-1,50-2 ,KK Pudur,
KGN Pudur, Coimbatore,
TamilNadu - 641038